Dispute Resolution during SAR Process

Dispute Resolution during SAR Process

11.1 It is recognised that disputes may arise at any stage during the SAR process, including whether a SAR should be commissioned, how it is commissioned    and any aspect of the outcome of the review, including the content of the report. A dispute may arise because of a disagreement or complaint from anyone involved in the SAR process.

11.2 The NYSAB retains ultimate responsibility for the SAR process. Where a dispute arises, it shall be dealt with as follows:

(a) Those responsible for the relevant part of the SAR process shall attempt to resolve the dispute, for example, the LAR before a report is commissioned and SAR panel and /or the IA during the carrying out of a review. Any concern that cannot be resolved with be escalated to the NYSAB Independent Chair for a final decision.

(b) For disputes relating to the report content, the objecting party will provide written representation setting out their concerns to the IA within seven working days of being advised that the final draft report will not be amended.

(c) Where the NYSAB Independent Chair is unable to resolve the dispute, they may recommend to NYSAB that a reference to the dispute, and why it was not possible to resolve, should be included as an addendum to the report.

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